Customer Workspace
Northstar Utilities
Manage Fionnix licenses, support terms, deployment media, product updates, and support requests for your authorized customer tenant.
LICENSE ENTITLEMENTS
Purchased licenses
Current contractual rights for production, non-production, and perpetual deployments.
Fionnix Workflow Designer
Fionnix AI Services
SUPPORT COVERAGE
Support terms and expiration
Coverage periods determine access to support cases, controlled fixes, upgrade packages, and certified images.
PremierSupport plan
Dec 31, 2026Platform support ends
Jun 30, 2027Workflow support ends
3Open support cases
SOFTWARE IMAGES
Download installation media
Approved images for licensed deployments. Checksums are provided for controlled enterprise distribution.
| Package | Version | Type | Checksum | Action |
|---|---|---|---|---|
| Fionnix Platform Image | 14.2 LTS | ISO | SHA256: 8FA9...31C2 | Download |
| Workflow Designer Appliance | 14.2.1 | OVA | SHA256: C0A1...90AF | Download |
| Offline Documentation Bundle | 2026.08 | ZIP | SHA256: 19DE...77B4 | Download |
SYSTEM UPDATES
Download updates and patches
Update packages available under active subscription or active support coverage for perpetual licenses.
| Update | Applies to | Release date | Severity | Action |
|---|---|---|---|---|
| Platform cumulative update 14.2.3 | Enterprise Platform | Aug 1, 2026 | Recommended | Download |
| Security hotfix FXSA-2026-08 | Identity, API Gateway | Aug 4, 2026 | Critical | Download |
| AI Services model connector update | AI Services | Jul 22, 2026 | Optional | Download |
SUPPORT REQUEST
Create a support case
Submit a request to the Fionnix support team. Production systems and security issues should use Premier priority.